Brokerage Sales & Operations Director

Company: CS Recruiting
Location: Des Plaines
Posted on: January 19, 2023

Job Description:

Whether your freight is moving by truck, train, ship or air, you need every load to arrive on time, on budget. Their ability to do that makes our client's company the only name you need to know. They want to offer you the best rates so you can let your business grow. With unmatched shipping capacity, and the industry's best people, communication and technology, our client has everything you need to get the job done.

Brokerage Sales & Operations Director
This role is responsible for growing a portfolio of existing accounts as well as supporting the onboarding of new accounts. In addition, this role will develop and implement strategic sales plans and forecasts to achieve objectives for growth and profitability for the assigned portfolio of accounts.

Job Type: Full-time

Responsibilities:

• Develop, expand and maintain relationships with key accounts.
• Organize and lead business reviews with customers discussing past performance, current issues and opportunities as well as status on long term plan and deliverables.
• Develop and update long-term account plans and ensure goals, deliverables and deadlines are met.
• Develop supply chain/logistics solutions for clients that will create value for the client short and long term.
• Responsible for problem resolution for any accounts assigned.
• Identify and qualify opportunities for additional business.
• Work with internal cross-functional team developing solutions for opportunities and present to account.
• Establish operating procedures for accounts assigned and make changes when needed, train internal staff and members of customer's team in processes.
• Maintain ownership of and accountability to revenue projections for individual accounts and complete portfolio.
• Actively drive successful customer onboarding to your team.
• Lead larger customer projects across organization in coordination with customer to meet service requirements.
• Assist in negotiating pricing agreements with clients. Experience:
  • Bachelor's degree in a related field of study.
  • Minimum of 3 years of relevant account management experience.
  • Proven ability in strategy development and program implementation.
  • Experience in negotiating customer pricing.
  • Demonstrated ability in organically growing existing accounts.
  • Ability to work cohesively and efficiently on a team.
  • Strong verbal and written communication, interpersonal and customer service skills.
  • Ability to multi-task and follow through.
  • Energetic, detail-oriented and highly motivated.
    This position offers a competitive base salary.
    
    Related to:Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR,Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer,TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer,Refrigerated, Reefer, Temp Controlled, Temperature Controlled, protect from freeze, cold chain, cooling,Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales,lead generation, networking, cold calling, revenue growth, negotiate rates, customer service, RFP, RFQ, business development, enterprise, CRM, prospect, client development, client relationships,freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery,Manager, Management, Supervisor, Team Lead, Team Management, Middle Management,Director, Regional Director, Senior Director, Leadership, Leader

Keywords: CS Recruiting, Des Plaines , Brokerage Sales & Operations Director, Sales , Des Plaines, Illinois