CUSTOMER SERVICE / CARGO OPERATIONS AGENT -ORD

Company: GLOBE AIR CARGO
Location: Des Plaines
Posted on: July 28, 2022

Job Description:

(summary) Bookings, cargo tracking, coordinating shipments and follow up with General Handler Agent, Airline and Trucking companies. Sending the priority list for the flight, both PAX and freight Post flight report follow up with GHA and customers Support other teams by assisting with bookings and follow ups as needed Perform other duties as assigned by management. Requirements Available to work on Saturdays Immediate availability Qualifications: Experience in customer service or sales in the industry of Air/Ocean Cargo, Logistic or Freight Transportation (preferred) Outstanding interpersonal and communication skills Outstanding oral and written communication skills Strong work ethic Strong attention to details Ability to work independently and as part of a team Ability to deal with pressure and stress Ability to effectively solve problems Ability to manage multiple priorities in a fast-paced work environment Ability to work with demanding deadlines Analytical and mathematical skillsWe have a highly dynamic global work environment, and offer a competitive compensation package with excellent benefits, which include health and dental insurance, paid time off and 401(k) Plan with company match. Globe Air Cargo is a General Sales Agent for the air cargo industry with offices in Miami (HQ), Atlanta, New York, Chicago, Los Angeles and San Francisco.Globe Air Cargo is a subsidiary of ECS Group, the largest integrated General Sales & Service Agent worldwide with over 95 subsidiaries and 153 offices spanning more than 50 countries.ECS delivers outsourcing cargo solutions to customers worldwide and representing over 120 airlines globally today. 26 AWARDS 50 COUNTRIES 153 OFFICES 1,114 DEVOTED EMPLOYEES 1 TEAMFind out more about our great company at Job Type: Full-timeBenefits: 401(k) matching Dental insurance Health insurance Paid time offSchedule: Monday to Friday Overtime Weekend availabilityEducation: Bachelor's (Preferred)Experience: air/ocean freight, logistic or warehousing: 1 year (Preferred)Work Location: One location

Keywords: GLOBE AIR CARGO, Des Plaines , CUSTOMER SERVICE / CARGO OPERATIONS AGENT -ORD, Sales , Des Plaines, Illinois