Logistics Account Representative
Company: BM2 Freight Services
Location: Des Plaines
Posted on: January 19, 2023
Job Description:
Logistics Account Representative - Chicago Office - Des Plaines,
IL Company Overview BM2 Freight Services, Inc is a full-service
transportation solutions provider specializing in moving North
American freight. We offer full-truckload (van, flatbed and
refrigerated) freight, LTL freight, intermodal, and expedited
services all over the 48 states and -Canada. . Our founding
principles emphasize a high level of integrity and exceptional
service, which distinguishes us from our competitors. Each member
of our team takes a vested interest in the success of our customers
with the knowledge that our success depends on theirs. Job Summary
BM2 Freight Services, Inc. -is searching for a -full-time Logistics
Account Representative -to work at our -Chicago Office -in -Des
Plaines, IL. Logistics Account Representatives -will be expected to
develop, maintain, and grow a book of business. Logistics Account
Representatives are purely customer-facing and work closely with
the Carrier Sales Representative on their team to cover their
customers' freight. At BM2 Freight, our No. 1 investment is our
employees. We are looking for a professional with strong
communication and relationship-building skills who is interested in
advancing their sales career with an award-winning, growing
company. Logistics Account Representative responsibilities:
- Prospecting & Relationship Building: -Cold calling new
customers and developing new relationships, maintaining customer
satisfaction with current accounts, broadening new business from
Business Development Manager to increase business footprint with a
particular customer
- Prioritize Team Workload: -Work closely and diligently with
your Carrier Sales Representative to prioritize your customers'
needs and ensure that they are fulfilled on a daily basis
- Customer Outreach & Load Confirmation: -Continually touch base
with you customers in order to proactively maintain business and
customer satisfaction
- TMS Documentation: -After TMS training, use it to document all
customer interactions, issues, etc.
- Communication: -Be in constant communication with your
customers and Carrier Sales Representative
- Problem Solving: -Be adaptable, knowledgeable, and resourceful
in order to solve every customer issue you come across Our ideal
candidate will have:
- Bachelor's degree
- At least 2 years of customer-facing sales experience in a
freight brokerage
- Strong problem solving, analytical, and negotiation skills
- Experience with closing sales deals
- Previous sales experience
- Proficient written and verbal communication
- Excellent attention to detail and problem solving/ analytical
skills, multitasking, and technological skills
- Exceptional customer service and interpersonal communication
skills
- Proven experience with high call volume in a sales
environment
- Ability to multi-task and troubleshoot various problems as they
arise Why BM2 Freight?
- Salary is negotiable based on experience + incentive pay
- Paid parking
- Mon. - Fri. 7 -AM - 4 -PM weekly schedule
- Modern office setting with tight knit, team environment
- Opportunities for advancement
- Eligible for full health benefits after 30 days of employment
(medical, dental, & vision)
- Eligible for 401k contribution after 90 days employment (with
company matching program)
- 4 weeks paid maternity and paternity leave PM22 Equal
Opportunity Employment BM2 Freight Services, Inc. provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristics protected by federal, state, or local laws. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation, and training.
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Keywords: BM2 Freight Services, Des Plaines , Logistics Account Representative, Professions , Des Plaines, Illinois
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