Logistics Account Representative
Company: BM2 Freight Services Inc
Location: Des Plaines
Posted on: January 18, 2023
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Job Description:
Logistics Account Representative - Chicago Office - Des Plaines,
IL
Company Overview
BM2 Freight Services, Inc is a full-service transportation
solutions provider specializing in moving North American freight.
We offer full-truckload (van, flatbed and refrigerated) freight,
LTL freight, intermodal, and expedited services all over the 48
states and -Canada. .
Our founding principles emphasize a high level of integrity and
exceptional service, which distinguishes us from our competitors.
Each member of our team takes a vested interest in the success of
our customers with the knowledge that our success depends on
theirs.
Job Summary
BM2 Freight Services, Inc. -is searching for a - full-time
Logistics Account Representative - to work at our - Chicago Office
-in - Des Plaines, IL . Logistics Account Representatives -will be
expected to develop, maintain, and grow a book of business.
Logistics Account Representatives are purely customer-facing and
work closely with the Carrier Sales Representative on their team to
cover their customers' freight.
At BM2 Freight, our No. 1 investment is our employees. We are
looking for a professional with strong communication and
relationship-building skills who is interested in advancing their
sales career with an award-winning, growing company.
Logistics Account Representative responsibilities:
Prospecting & Relationship Building: - Cold calling new customers
and developing new relationships, maintaining customer satisfaction
with current accounts, broadening new business from Business
Development Manager to increase business footprint with a
particular customer
Prioritize Team Workload: - Work closely and diligently with your
Carrier Sales Representative to prioritize your customers' needs
and ensure that they are fulfilled on a daily basis
Customer Outreach & Load Confirmation: - Continually touch base
with you customers in order to proactively maintain business and
customer satisfaction
TMS Documentation: -After TMS training, use it to document all
customer interactions, issues, etc.
Communication: - Be in constant communication with your customers
and Carrier Sales Representative
Problem Solving: - Be adaptable, knowledgeable, and resourceful in
order to solve every customer issue you come across
Our ideal candidate will have:
Bachelor's degree
At least 2 years of customer-facing sales experience in a freight
brokerage
Strong problem solving, analytical, and negotiation skills
Experience with closing sales deals
Previous sales experience
Proficient written and verbal communication
Excellent attention to detail and problem solving/ analytical
skills, multitasking, and technological skills
Exceptional customer service and interpersonal communication
skills
Proven experience with high call volume in a sales environment
Ability to multi-task and troubleshoot various problems as they
arise
Why BM2 Freight?
Salary is negotiable based on experience + incentive pay
Paid parking
Mon. - Fri. 7 -AM - 4 -PM weekly schedule
Modern office setting with tight knit, team environment
Opportunities for advancement
Eligible for full health benefits after 30 days of employment
(medical, dental, & vision)
Eligible for 401k contribution after 90 days employment (with
company matching program)
4 weeks paid maternity and paternity leave
PM22
Equal Opportunity Employment
BM2 Freight Services, Inc. provides equal employment opportunities
to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristics protected by
federal, state, or local laws.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, and
training.
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Keywords: BM2 Freight Services Inc, Des Plaines , Logistics Account Representative, Professions , Des Plaines, Illinois
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