Customer Service Representative (Part-Time)

Company: Dayton Freight
Location: Des Plaines
Posted on: March 19, 2023

Job Description:

Overview

* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling

Qualifications

* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills

Benefits

* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities

CSR, Customer Service, family, culture, LTL, transportation, customer oriented, part time, PT, part-time

Keywords: Dayton Freight, Des Plaines , Customer Service Representative (Part-Time), Other , Des Plaines, Illinois