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Security/Safety Officer

Company: Onesti Entertainment
Location: Des Plaines
Posted on: November 26, 2022

Job Description:

REPORTS TO: Security Shift Lead or Security Manager

THE BASIC PURPOSE FOR THIS JOB:

The security officer performs activities necessary to the provision of a safe and secure environment for employees and patrons of the Theatre.

MAJOR RESPONSIBILITIES OR END RESULTS EXPECTED:

1. Maintains a safe and secure environment in his/her assigned area, investigating all unusual or suspicious incidents and initiating corrective action as appropriate.

1.1 Assists security personnel and other Theatre employees as necessary to ensure adequate monitoring and follow-up of unusual and unsafe occurrences.

1.2 Provides assistance, direction and guidance in resolving problems or complaints, informing Manager or Shift lead of reportable situations and actions taken.

1.3 Enforces fire safety regulations.

2. Confidentiality and reports

2.1 Demonstrates discretion in handling confidential information; maintains confidentiality of all Security related incidents and Theatre related information.

2.2 Must possess good verbal and written communications skills.

2.3 Assists lead in completing injury reports anytime you are aware of an employee or patron being hurt or potentially hurt while in the theatre.

3. Responds to requests or inquiries for assistance.

3.1 Accepts lost and found items and follows up to locate owner when possible. Unclaimed items are to be turned in to the box office for safe keeping at the end of each show.

4. Responds to requests from employees and patrons for assistance.

4.1 Assists with transporting patrons in wheelchairs or those using assist devices, when

needed.

4.2 Manages disorderly/disruptive/intoxicated patrons/situations by de-escalation.

5. Provides security and safety measures during emergencies.

5.1 Responds and assists during fire alarms, medical emergencies, active shooter and all other emergencies

6. Assists Manager / Shift Lead

6.1 Informs Manager / Shift Lead of unusual activities, investigations, observations and actions taken.

6.2. Performs other related duties as needed, or assigned by the shift lead and/or Manager of security.

RELATIONSHIPS AND KEY CONTACTS

Supervisory Relationships

Supervised by: Shift Lead and / or Manager

Positions supervised: N/A

KEY INTERNAL CONTACTS/RELATIONSHIPS

Frequent contact with Theatre employees, ushers and patrons.

KEY EXTERNAL CONTACTS/RELATIONSHIPS

Occasional contact with local Police and Fire Department Personnel.

WORKING CONDITIONS

- Duties are performed mostly interior and some exterior, which will include some exposure to inclement weather.

- While responding to emergencies officers may be required to climb up to 3 flights of stairs, some narrow and steep.

- While assisting patrons/employees, officers may encounter exposure to bodily fluids especially during emergency medical situations.

- May be required to lift up to 50 pounds.

- May be exposed to strenuous situations when dealing with patrons or while removing or detaining patrons involved in illegal or unsafe acts.

REQUIREMENTS

1. Ability to read, write, comprehend and speak the English language.

2. High school education or equivalent.

3. Must be at least 21 years of age (occasional handling of alcohol)

4. Illinois Firearm Owners Identification card (FOID)

5. Previous live entertainment security experience and/or law enforcement experience preferred.

6. CPR / AED certification or ability to obtain

7. Approved Security open hand tactics training certificate or ability to obtain

8. Must be mature with a neat appearance.

9. Must have dependable means of transportation

10. Must have a mobile phone with texting capability

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Flexible schedule
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Holidays
* Night shift
* Weekend availability

Ability to commute/relocate:
* Des Plaines, IL 60016: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Onesti Entertainment, Des Plaines , Security/Safety Officer, Other , Des Plaines, Illinois

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