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Appointment Setting Associate

Company: AmeriCash Loans, LLC
Location: Des Plaines
Posted on: November 25, 2022

Job Description:

*AmeriCash Loans, LLC is a fast growing financial institution with a great opportunity available in our corporate headquarters call center in Des Plaines for an Appointment Setting Associate. We are looking for an ambitious, career-minded individual with great leadership qualities. We offer: *

* *Bi-weekly bonus opportunity*
* *Generous PTO policy*
* *Great team environment for a company that prefers to promote from within*

An Appointment Setting Associate generates customer sales appointments for our brick and mortar lending retail locations and call center by selling the benefits of our products and services to our customer base.
*Responsibilities include but are not limited to: *

* Utilize different software applications to obtain, verify and accurately capture customer related information
* Place calls to inactive customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
* Influences customer to use our products and services by welling the benefits of the products. Use appropriate counterstatements to directly overcome any initial objections realized
* Complete appointments setting process by gathering the necessary customer related documentation, along with establishing the store location, time, and date of the appointment being set
* Follow established call scripting for successful outbound and inbound call attempts consistently. Proved feedback to leadership team in call outcomes and propose best practice recommendations for future improvements.
* Communicate to the store locations the appointment related information being established from the appointment setting call made
* Secure information by completing call verification processes for inbound and outbound call attempts
* Provide the customer with cross selling options across our product suite that best matches our customer's preferences
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations
* Contribute to a team environment by accomplishing desired results, while servicing the customer's needs and working across departments.

*Requirements: *

Performance driven mindset while focusing on conversion rates, call productivity, implementing feedback and achieving desired vaporization goals

* Must be a team player with a strong work ethic and possess an outgoing and positive approach
* Work well in a fast paced environment
* Must possess the ability to use discretion in handling confidential information
* Superior working knowledge of relevant computer software including Microsoft Office, with the ability to work within more than one program simultaneously.
* Due to the nature of our business a successful pre-employment background check is required


* Competitive starting salary
* Health, Dental, Life, Disability, Accident, Critical Illness
* Option to participate in 401(k)
* Paid vacations and holidays
* Opportunities for advancement due to rapid growth of the company

*$16.00/hour Plus Bi-Weekly Bonus Opportunity!*

*Schedule: M-F 8-5 & 11-8; 2nd Sat 8-5*

*Job Type: Full-time*

Job Type: Full-time

Pay: $16.00 per hour

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* 8 hour shift
Supplemental pay types:
* Bonus pay
Weekly day range:
* Monday to Friday
* Weekend availability
Work setting:
* Call center

Work Location: One location%58047475%

Keywords: AmeriCash Loans, LLC, Des Plaines , Appointment Setting Associate, Other , Des Plaines, Illinois

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