Call Center Representative
Location: Des Plaines
Posted on: November 23, 2022
If you are goal driven, hard-working, and have excellent
communication or customer service skills, we invite you to apply
with us today!
While we value experience, it is not required since we will train
qualified individuals for the role; the average employee in this
role has been with us for over 4 years!
Meduit partners with hospitals and physician organizations to call
their consumers to discuss outstanding receivables, negotiate
arrangements and settlements on their outstanding debts. We combine
a state-of-the-art accounts receivable management model with
advanced technologies and an experienced people-focused team that
takes a compassionate and supportive approach to patient
* Handling outbound and inbound calls.
* Discussing, negotiating, and executing acceptable payment
arrangements for outstanding medical debts.
* Updating respective systems with call results
* Understanding and fully complying with all federal and state laws
and regulations (including HIPAA FDCPA CFPB).
* Meeting or exceeding metric goals
* H.S. Diploma/GED
* Must be willing to submit for a background check
* Have a positive attitude and demonstrate teamwork
* FACS or Collect One system experience not required but a plus
* Computer skills required
* Familiarity with healthcare, medical insurance, and medical
terminology although not required is helpful
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
Supplemental pay types:
* Bonus pay
Work Location: One location%58047475%
Keywords: Meduit, Des Plaines , Call Center Representative, Other , Des Plaines, Illinois
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