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Customer Care

Company: Adecco
Location: Des Plaines
Posted on: November 20, 2022

Job Description:

Full Time temp to hire position Monday-Friday 7am-3:30pm Main Job Duties and Responsibilities Liaison for assigned customer rep and production respond promptly to customer service inquiries on production order status handle and resolve customer complaints between production, purchasing and customer service obtain and evaluate all relevant information to handle product and service inquiries provide customer service with order delivery information process orders, forms, applications and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource keep records of customer interactions and transactions record details of inquiries, comments and complaints record details of actions taken prepare and distribute customer activity reports manage administration communicate and coordinate with internal departments follow up on customer interactions provide feedback on the efficiency of the customer service process Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records More Information

Keywords: Adecco, Des Plaines , Customer Care, Other , Des Plaines, Illinois

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