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Deposit Operations Representative Ach

Company: Wintrust Financial
Location: Des Plaines
Posted on: August 5, 2022

Job Description:

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the " HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges. Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 175+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture Why join this team? You'll work with multiple departments within Wintrust on an on-going basis, meeting amazing people along the way. We strive on teamwork to ensure we all are successful with our daily processes and tasks. Chances to learn and grow through new initiatives and multi-tasking. The Electronic Services Specialist is responsible for the accurate, timely and efficient processing of RDC transactions, in addition to incoming & outgoing domestic ACH transactions, including, but not limited to, non-post, disputes, suspended files, and research, in accordance with bank policy, directives and procedures. Essential Duties: - Minimize /eliminates potential loss to Wintrust Financial Banks through understanding of Federal, REG E, and NACHA regulations that govern financial transfer transactions. - Monitor, review and process ACH transactions from incoming non-post reports and perform duties as needed to ensure work is processed in a timely, efficient manner and meets all established guidelines. - Performs ACH related research and response to internal and external financial transaction inquiries, other department inquires, and various requests that must be addressed in a timely and accurate manner. - Perform end of day RDC procedures to ensure successful and accurate closing of banks, for consumer and business remote deposit capture activity. - Handle inbound/outbound phone calls as required Secondary Duties: - Monitor status, reset and release of suspended ACH files, and ensure all communications lines are functional and resolved of any problems with appropriate vendors. - Implements immediate problem resolution process for system issues. - Provides support to other Bank department team members including but not limited to resolving or escalation of issue. - Assist with system testing, upgrades & troubleshooting of system issues - Regulations that govern ACH and disputed transactions. Qualifications - 1-3 years' banking experience - High School Degree or equivalent - Excellent customer service and communication skills - Ability to work flexible hours, including occasional nights as necessary - Team player - Basic knowledge of Word and Excel, and computer skills, advanced skills is a plus - Excellent attention to detail Preferred FIS Insight and Exceptions Processing experience NACHA Reg E Writing Procedures #LI-HYBRID From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank - and Wisconsin's Bank -, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

Keywords: Wintrust Financial, Des Plaines , Deposit Operations Representative Ach, Other , Des Plaines, Illinois

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