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Intake Coordinator

Company: Gracent
Location: Des Plaines
Posted on: July 31, 2022

Job Description:

At Gracent we care for children with developmental needs through evidence-based behavioral analysis and therapies, compassionate patient care, clinical excellence, and innovation. The children we serve are at the center of what we do and are our #1 priority.About the RoleWe are hiring an intake coordinator for a full-time hybrid position. The in-person location will be at our Des Plaines center Tuesday through Thursday. This role includes assisting families with scheduling neuropsychology evaluation appointments, cross-collaboration between clinical and administrative departments, operating daily in our practice management software (CentralReach), Office 365 tools (Outlook, OneNote, Teams, Bookings) and other tracking tools (Smartsheet). This is an exciting time to join Northshore Pediatrics Therapy (NSPT) and Pinecone Therapies (PCT) coming together as Gracent!Neuropsychology is the practice of clinical assessment to diagnose development concerns such as autism, ADHD, and cognitive delays. Our team focuses heavily on research to better understand what causes these delays and enhance our diagnostic program.The NSPT neuropsychology department provides services to improve the social, psychological, and academic lives of children and their families. NSPT provides diagnostic and testing services at our Neuropsychology Testing Center in Des Plaines.This role reports to the Intake Supervisor and does not have any direct reports.Essential Functions: Customer service skills Hands-on learner and multitasker Oral and written communication skills Medical terminology Detailed oriented and organized Work in partnership with other professionalsYou're excited about this opportunity because... You have a passion to work for a company whose mission is to help children with developmental needs You are passionate about working in a fast-paced, growing environment and providing an excellent experience to your team members You have a customer centric personality You enjoy a collaborative workplace environment You have some administrative experience and are eager to dive in and learn moreWe're excited about you because... You have a passion to work for a company whose mission is to help children with developmental needs You thrive working in a rapidly growing business with curiosity, humility, humor, and professionalism You have a friendly attitude and willingness to tackle the role with a more innovative approach You are curious and want learn! You challenge the status quo - always thinking of new and better ways of doing things You are committed to helping others and providing a high touch approach to the customer experience You are a charismatic people person who can talk to anyone; you are flexible, fearless, and excited to help build something awesome and share it with the world You are motivated. You understand the impact of a highly satisfied, excited team You are organized, can multi-task and pays super close attention to detail.Qualifications 1 year of experience required Bachelor's degree required Microsoft Office proficiency CentralReach experience preferred Experience working in a fast-paced environment where the business is continually evolving Ability to think critically and anticipate issues before they arise and proactively suggest solutions Excellent judgment and the ability to make decisions independently Highly detail oriented, with excellent follow-through Exceptional organization, planning, prioritization, multi-tasking, and time management skills Must be able to work with limited supervision Ability to maintain confidentiality in all aspects of the role

Keywords: Gracent, Des Plaines , Intake Coordinator, Other , Des Plaines, Illinois

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