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Client Support Representative

Company: Customer Service Manager
Location: Des Plaines
Posted on: July 31, 2022

Job Description:

Job Description Client Support Representative --- Des Plaines, IL Our firm has expanded our client base and we are experiencing extensive growth To foster this evolution, we are looking to add to our customer service team. Our newly joined Client Support Representative will receive on-the-job training and will be walked through each individual step in every department of our organization; therefore, expectations and responsibilities will be met with optimum results. If you want to join a growing company that places team members first, apply now We only promote from within so start your career with us today. Client Support Representative Responsibilities: Process and input all customer orders Run various reports to check for product availability Generate all related paperwork and necessary information required for customer orders Coordinate special shipping requests with the operations department Track orders as required and notify customers of any activity concerning their order Cross train on multiple tasks to cover for other associates or assist when needed Act as liaison between the warehouse, transportation, and the customers Oversee all paperwork associated with orders and maintain the corresponding files Maintain a current and accurate procedures manual that details the processing for each account What do you need to join our team? one year of customer service experience or three years retail customer service experience A willingness to learn Ability to multitask Strong ability to problem solve

Keywords: Customer Service Manager, Des Plaines , Client Support Representative, Other , Des Plaines, Illinois

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