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Senior Employee Relations Specialist (Blended: Onsite in Chicago & Virtual)

Company: US Foods
Location: Des Plaines
Posted on: July 26, 2022

Job Description:

Join Our Community of Food People!

The Senior Employee Relations Specialist will serve as the center of excellence for managers and associates regarding all corporate/support office Employee Relations, Investigations and Performance Management situations. You will consult and partner with department management in the areas of employee relations, investigations, performance management, leadership development, recruitment, on-boarding, training and employee communications.

This position has been segmented as blended meaning the work is a combination of onsite in Rosemont, Illinois and remote/virtual as defined by the role segmentation.


+ Provides comprehensive HR support to assigned functional group(s) in the areas of: Employee Relations, Investigations, Performance Mgmt, FMLA/STD counseling and Compliance management.

+ Respond to inquiries from associates and managers as to interpretation/application of company policies related to attendance, conduct, travel, etc.

+ Address and investigate concerns to HR or Compliance Hotline; address and communicate decision and any corresponding action (e.g. coaching, warning, etc.)

+ Works to identify and resolve actual and potential employee problems through the analysis of performance appraisals, counseling, and ongoing coaching sessions, as well as through insights gained from direct support activity and contact with associates and managers.

+ Partner with managers regarding performance issues, disciplinary warnings and / or terminations including documentation and related items.

+ Owns formal disciplinary process as relates to Warnings, Terminations, Separation Agreements, and any other employee exit as may arise from assigned cases.

+ Functions as a business partner and advocate by helping to identify trends to direct human resources solutions within recruiting, training, on-boarding while ensuring the efficient, compliant delivery of HR programs and services.

+ Upholds all company policies, provides input/ updates in development and implementation of policies and procedures; interprets Employee Handbook and policies and procedures manual; advises management on disciplinary actions.

+ Train and coach managers and associates on the Performance Improvement Plan process and how success will be measured.

+ Perform training and walkthroughs on performance management, documentation, and other leadership expectations as relates to Employee Relations processes.

+ Perform trend analysis & reporting on Employee Relations cases/issues; report out to key stakeholders what trends show and recommended actions.

+ Present trend summaries, proposals, and policy updates to leadership, or ELT as applicable, periodically to drive best practices/process improvements/efficiency.



Bachelor's degree in Human Resources or related field required. PHR or SPHR certification preferred. Related


Five to eight years of HR generalist experience; prior experience working with legislation concerning employment; ADA, FMLA, EEOC, OSHA, FLSA, Title VII.


Management skills in coaching and performance management are required; must be a proven leader with the demonstrated ability to build strong client relationships; must be able to deal directly with clients to build consensus, establish trust, communicate effectively and foster cultural change; strong organizational skills are required; must be proficient in the intermediate functions of Microsoft PowerPoint, Excel and Word; prior experience in designing training materials and facilitating training is preferred.


*****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

Keywords: US Foods, Des Plaines , Senior Employee Relations Specialist (Blended: Onsite in Chicago & Virtual), Other , Des Plaines, Illinois

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