Senior Claims Representative - Non Standard Auto Property Damage (remote/hybrid)
Company: Utica National Insurance Group
Location: Des Plaines
Posted on: June 22, 2022
If you seek a truly outstanding employment experience, Founders
Insurance Company, a division of Utica National Insurance Group, is
the place for you. We are always looking for conscientious,
customer-oriented people - whether you're a seasoned insurance
professional or just starting out. We offer a supportive and
friendly work environment that features a variety of career
We offer challenging assignments, advancement opportunities, full
benefits packages, competitive salaries, and a great work
environment. And, we're big enough to offer the opportunities you
need to be successful, but not so big that you'll get lost in the
Are you up for the challenge? Take a few minutes to look at our job
openings to explore the possibilities - then find one that's right
for you and apply online today.
Depending on candidate location, this position does have the
ability to be hybrid or remote.
* Receive and initiate timely reviews of new assignments and then
analyze policies, endorsements, and circumstances reported to
determine what coverages, if any, apply to a particular
* Immediately issue an appropriate reservation of rights letter for
any and all coverage issues.
* Communicate directly with insureds, claimants, witnesses,
doctors, attorneys, body shops, and others by telephone, through
written correspondence, and occasionally in person.
* Conduct prompt investigations by securing recorded statements
from insureds, claimants, and witnesses and obtaining police
reports or any other documentation pertinent to the
* Obtain and verify damages including, but not limited to obtaining
copies of repair estimates; medical bills; medical records, and
* Review, interpret, and evaluate all information to ascertain the
proper amount of damages for any type of claim/exposure. This
includes interpreting/understanding medical terminology and
analyzing the condition or injury.
* Adjust, negotiate, and settle claims for proper amounts within
authorization or as directed by your manager; secure releases then
issue settlement drafts or deny unjustified claims as soon as
practical (authorization from manager on all questionable matters,
on all settlements exceeding adjuster's authorization, and on all
claims prior to denial).
* Maintain strict diary on all active files. Fully document all
activity on open or closed claims using the appropriate system.
This includes a record of all contact, investigation, negotiations
and documentary evidence.
* Properly identify subrogation opportunities, and mail appropriate
letters associated with the intent to pursue recovery from an
* Recognize suspicious claims, and elevate to the Special
Investigations Unit for further handling.
* Adhere to the Rules and Regulations set forth by the Department
of Insurance, state specific.
* At the Unit Managers direction, monitor existing non-litigated
inventory to ensure Claims Representatives are adhering to the
Rules and Regulations set forth by the Department of Insurance.
Further, audit claim files to identify trends, settlement
opportunities, and that closure guidelines are being followed.
* Ongoing mentoring to existing claim staff, including Claim
Service Representatives and Claim Representatives. At the Unit
Manager's direction, provide settlement authority to Claim
Experience: At least 2 years of relevant claims handling
Education: Associate degree, or equivalent work experience is
required. Insurance and Management related courses helpful.
We believe strongly that talented people are core to our success
and are attracted to companies that provide competitive pay,
comprehensive benefits packages, career advancement and challenging
work opportunities. We offer a Comprehensive Benefits Plan for full
time employees that include the following:
* 401K plan
* Medical coverage
* Dental coverage
* Flexible spending accounts
* Vision care coverage
* Paid Time-Off (PTO)
* Paid Holidays
* Paid Volunteer Day
* Employee and Dependent life insurance
* Disability insurance
* Accidental death & dismemberment insurance
* Discounts on automobile and homeowner's insurance
* Tuition reimbursement
* Employee Assistance Program (EAP)
* Credit Union membership
* Employees' Club
We offer both full and part time employment with the goal of
providing work life balance to our talented workforce.
This is an exempt position. By applying for this position, you
acknowledge that as an exempt employee, you should expect to find
it necessary to work beyond your regular work schedule in order to
fulfill the demands of the position. As such, in accepting our
offer, you acknowledge and agree to fulfill this expectation.
As part of our hiring process, candidates must also pass a
comprehensive background check and drug screen, additional
screening for credit or MVR may be required for some positions.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing
team, thrive in an exciting environment and work for a company you
can be proud of. Once you complete your application, you can
monitor your status in the hiring process by logging into your
profile. A representative from our Talent Management Group will be
in touch if you are moving forward. Candidates must meet company
requirements on our online assessment test.
Keywords: Utica National Insurance Group, Des Plaines , Senior Claims Representative - Non Standard Auto Property Damage (remote/hybrid), Other , Des Plaines, Illinois
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