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Front Desk Supervisor

Company: Holiday Inn - Prominence Hospitality Group
Location: Des Plaines
Posted on: June 15, 2022

Job Description:

Job DescriptionIf you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you at Holiday Inn Express Des Plaines, IL.Holiday Inn is now hiring a Front Desk Supervisor!Why You'll Love Prominence:

  • We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company's culture.
  • Competitive pay & incentives
  • Training and development programs and opportunities for career growth.
  • Work/Life balance and Employee Discounts - friends and family enjoy too!!ResponsibilitiesWhat you will do as our next Front Desk Supervisor:

    • Be the "face of our company" to guests as you greet, register, issue room keys, answer guest inquiries as needed, and answer and transfer calls promptly and politely in accordance with Prominence standards.
    • Be a leader as you help coach and train the front desk team.
    • Showcase your attention to detail as you monitor cleanliness of lobby and other guest areas, maintain accurate front desk records and complete required reports, and sign purchase requisitions and invoices for expenditures for your operational area.
    • Be a team player as we work hard and have lots of fun!All while in a safe and inclusive environment that's been ranked among the best workplaces.Required SkillsWhat you need to be successful as a Front Desk Supervisor:

      • Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment.
      • Assigns duties and schedules all shifts to Guest Service Representatives.
      • Observes performances to ensure adherence to hotel properties and establish operating procedures.
      • Effectively communicates company policies to Team Members and enforces safety regulations.
      • Responsible for proper Group set-up, coordination comps, proper billing etc.
      • High School diploma or GED; Bachelor's degree or 2 years related experience or training or combination of education and experience.
      • Attention to detail, multitasking, and time management skills.So, if you think that YOU are the right fit for US, let's connect.

Keywords: Holiday Inn - Prominence Hospitality Group, Des Plaines , Front Desk Supervisor, Other , Des Plaines, Illinois

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