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Customer Service

Company: CRG
Location: Des Plaines
Posted on: May 14, 2022

Job Description:

Customer Service
Job Title: Order Fulfillment Clerk - Customer Service Rep
Reports To: Sales Center Manager
FLSA Status: Non-Exempt

Mon-Fri 10 am - 6 pm
Sat 10 am - 3 pm
Sunday - CLOSED
Flexible Schedule

Cura is a full-service company that develops and manages Sales Centers nationwide. Cura currently offers competitive pay, health insurance, paid vacation, paid holidays, and a 401(k) with company match.

Summary: Responsible for providing excellent customer service to distributors picking up their orders while following the guidelines and procedures set forth by Cura Resource Group.

Duties and Responsibilities include the following essential functions. Other duties may be assigned.

  • Sets up the staging and picking areas while making sure that the areas are fully stocked before opening.
  • Picks order accurately in the order in which that are printed via the NTS (notification to ship) printer.
  • Makes sure that each order delivered is accurate and has a signature of the receiving party as well as the delivery party.
  • Assists with the receiving of the product shipment as necessary.
  • Assists with the general cleaning of the facility.
  • Performs other tasks as assigned by the facilities manager.
    Education/Experience:
    High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.

    Knowledge, Skills and Other Abilities:
  • Time management skills
  • Oral and written communication skills
  • Professionalism
  • Customer service skills
    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the Order Fulfillment Clerk is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. The Order Fulfillment Clerk is frequently required to sit. The Order Fulfillment Clerk is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds.

Keywords: CRG, Des Plaines , Customer Service, Other , Des Plaines, Illinois

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