Client Service Coordinator - Home Care

Company: AccentCare, Inc. -
Location: Des Plaines
Posted on: May 11, 2022

Job Description:

DescriptionAt AccentCare we strive to serve our clients as if they were our own family. Do you have a passion for helping people? Are you looking for a way to help impact the lives of our seniors? We are looking for a Client Service Coordinator for home care who wants to work in a rewarding team environment! Join AccentCare today and make a difference!Why Work at AccentCare?Competitive pay for the Client Service CoordinatorExcellent opportunities for career growth and advancementGenerous paid time off (PTO) benefits for full time employeesSix paid holidays plus two floating holidays annuallyOpportunity to enroll in company sponsored medical, dental and vision benefits after meeting eligibility criteriaOptional 401kTuition reimbursementTraining and career developmentAbility to make a positive impact on the local communityGreat company culture that encourages a team environment and personal developmentWhat You'll DoAs the Client Service Coordinator in home care, you will be responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.Other Client Service Coordinator responsibilities include:Functions as primary support for daily EVV and payroll functionsProcesses and communicates authorization and schedule changes to ensure coordination of service and client satisfactionCoordinates utilization of Care Partner teams to ensure fill rate expectations metResearches and resolves payroll and billing questions under direction from the Client Service Manager.Functions as liaison for Field Supervisors in communicating with payer Case Management teamsSupports recruiting and onboarding needs of teamResponsible for scheduling and monitoring / reporting all required client visits by field supervisorAssists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employeesWho You ArePrevious home health care or home care experience highly desirableHigh School or GED required. Associate's Degree preferredStaffing experience preferredExcellent verbal/written communication, time management and organizational skillsAbility to effectively multi-taskAbility to utilize effective problem solving skillsStrong presentation and training skillsStrong customer service skills with internal/external clientsThank you for your interested in AccentCare! We will review your information and reach out if your qualifications are a match for the Client Service Coordinator role!

Keywords: AccentCare, Inc. -, Des Plaines , Client Service Coordinator - Home Care, Other , Des Plaines, Illinois