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Client Services Specialist

Company: Aerotek
Location: Des plaines
Posted on: May 3, 2021

Job Description:

Description:

-This role is open on the Client services team! Each client services rep will get assigned to one account, and work closely with account executive and account manager. One client might have 1,200 vehicles, the client service rep -will handles various activities, talk to customers via phone and email. Strong communciation with customers via phone and email-Support the customers and resolve complex issues-Strong internal communciation with account executives and account managers that they support-Utilize Excel on a daily basis-Manage high volume of daily tasks-Query, download, manipulate and interpret reporting files and multiple spreadsheets-Identify and correct errors and/or issues with tasks or processes-Ensure prompt handling of required tasks-Keep confidential all information received-Other duties as assigned

Skills:

customer service, excel data entry, sales support, account management, customer service oriented, service, call center, data entry

Top Skills Details:

MUST HAVES:2+ years of Customer service experience (retail or office)Good excel skills, deal with lots of data (intermediate) Should score 80% or higher one excel test (Should know vlook ups)College degree Associates or Bachelors Strong communciation skillsPLUS: Bachelors DegreeFleet industry experience

Additional Skills & Qualifications:

SOFT SKILLS:Fast paced environment-Analytical skills, problem solvingEager to learn, quick learner, multi-taskerCandidates must give strong examples in their interview, If they speak very vaguely and lack detail it may not be the best fit, Must speak positively about previous employmentTop important qualifications / Interview questions will be asked around:-Communication-Complexity, Ability problem solve-Pace, Ability to handle a fast paced environment-Excel, strong skills 80% or higher, give examples of when you have used excel in a job-Must show professionalism

Experience Level:

Expert Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Des Plaines , Client Services Specialist, Other , Des plaines, Illinois

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