Donor Care Specialist

Company: Vitalant
Location: Des Plaines
Posted on: April 6, 2021

Job Description:

PRIMARY PURPOSE:Under direct supervision, this position is responsible for performing all duties related to the efficient, safe, and compliant collection of blood and blood products. Works collaboratively as a member of the team and in alignment with the values of the organization.DUTIES AND RESPONSIBILITIES:Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

• Maintains good attendance and punctuality per the absence policy.
• Performs all duties related to the collection and handling of blood and blood products (eg, computerized medical screening, phlebotomy, load, set-up, tear down, pack blood, and daily quality control).
• Communicates all pertinent information effectively and timely. Brings issues to the attention of those in authority or leadership positions, as necessary.
• Works as part of a team to achieve daily team production goals.
• Assists and supports other team members, as required.
• Maintains clean and organized work area.
• Drives the company vehicle, as required.
• Maintains complete and accurate records.
• Demonstrates excellent communication skills in accordance with current customer service standards to represent a positive image for the company.
• Maintains and ensures equipment, vehicles, and facilities are in good working order.
• Maintains proficiency and certification for all tasks required by position.
• Performs all other duties, at the discretion of management, as assigned.REQUIREMENTS:Knowledge/Education: High School graduate or GED required. License/Certification: Valid in-state driver's license preferred.Experience: Minimum one year work experience preferred.Skills/Abilities
• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
• Must be able to maintain confidentiality.
• Effective oral and written communication skills.
• Must have proficient computer skills.
• Must be able to read and comprehend written procedures and instructions.
• Must be able to work flexible shifts.
• Must have good customer service and interpersonal skills.
• Ability to work in a team environment and participate as an active team member.
• Ability to travel, as required.

Keywords: Vitalant, Des Plaines , Donor Care Specialist, Other , Des Plaines, Illinois