Human Resources Manager
Company: Sonesta International Hotels Corporation
Location: Des Plaines
Posted on: May 28, 2023
Job Description:
Job Description Summary
The Human Resources Manager sets the tone for Sonesta's Culture of
Caring. We expect leaders to focus on creating amazing moments for
guests and team members and dig deep to find ways to create success
for their team.
The Human Resources Manager works with all Human Resources staff to
carry out the daily activities of the Human Resource department and
deliver HR services that meet or exceed the needs of employees and
enable business success; as well as maintains compliance with all
applicable laws, regulations and operating procedures.
This role's primary responsibility is to drive results through
their entire department. Under the direction of the Human Resources
Director, the Human Resources Manager will be responsible for
assisting with the oversight of recruitment, total compensation,
training and development, employee relations, labor relations,
leave management, reward and recognition, health and safety and
performance management.
Sonesta managers are charged with providing strategic vision,
ensuring tactical execution, and actively managing their department
to achieve the company's revenue and profitability goals and
objectives.
The ideal candidate has a passion for building and motivating teams
that achieve results. Sonesta managers are guest-focused (both
internal and external), achievement-oriented leaders.
Job Description
- Operational/Functional:
- Identify, recruit, and make recommendations for hiring all
non-exempt candidates. Assist Human Resources Director in the
hiring process for all exempt positions. Screen, interview,
coordinate background checks/references, and process applicable
paperwork for all candidates.
- Work with department heads to anticipate and plan for upcoming
staffing needs and related budgets.
- Document outreach efforts and effectively recruit to attract a
diverse candidate pool to ensure implementation and monitoring of
Affirmative Action goals.
- Plan, direct, and coordinate HRIS activities of the hotel to
maximize the use of human resources. Maintain the HRIS data
integrity and work with department managers and HR team to enter
and process data via both electronic and paper processes.
- Ensure employee files contain required employment paperwork,
proper performance management documentation, and files are properly
maintained and secured for the required length of time.
- Represent Human Resources at the property Safety Committee;
help to identify ways to create awareness of the importance of
safety in the workplace and decrease accident frequency and
severity.
- Assist in the management of associate leave claims (FMLA,
Personal, Worker's Compensation, etc.) to ensure appropriate
employee care, manage costs and track time off.
- Provide required documentation in response to unemployment
claims. Participate in unemployment hearings as needed. Ensure that
paperwork is complete, and that documentation is thorough, so the
company's position can be legally and effectively represented.
- Support and administer effective employee relations programs.
Assist in the research and investigation of non-exempt workplace
issues to discover facts, identify potential liability to the
Company, document and facilitate resolution. Support and promote
the Employee Resolution process. Identify themes and solutions to
re-occurring issues.
- Assist in planning of employee events, update bulletin boards
and monitors and assist in creating annual employee engagement
activities calendar.
- Oversee onboarding of non-exempt employees and the HR
orientation program for employees to receive the appropriate new
hire training to successfully perform their job. Ensure
coordination and facilitation of new hire orientation program and
attendance by all new hires with the participation of the
leadership team in training programs.
- Strategy and Planning
- Ensure that company hiring standards, laws and applicable
regulations are followed in the application, hiring and selection
process.
- Ensure compliance with procedures for accessing, reviewing, and
auditing employee files.
- Communicate property rules and regulations via the employee
handbook and code of conduct.
- Ensure all safety and security policies are communicated to
employees on a regular basis.
- Assist with ensuring all annual compliance trainings have been
completed, as well as any start or local required trainings.
- Work with Corporate Training Partner to schedule and execute
required annual training.
- Financial Management:
- Help control labor costs and expenses.
- Support the Payroll staff in the completion of timely and
accurate processing of bi-weekly payroll for all hotel employees
- Help manage staffing levels to ensure that operational needs
and financial objectives are met.
- Managing your Team
- Facilitate effective training and development programs for
employees which may include programs such as new brand initiatives,
guest service training, the progressive discipline process,
performance management process, and related management programs and
initiatives.
- Responsible for monitoring, measuring, and recognizing
performance of team members who directly report to the role and
indirect roles.
- Support, comply and promote company initiative, policies and
guidelines.
- Handle employee issues in a professional and timely manner.
- Leading with Passion
- Responsible for ensuring success through the eyes of employees,
guests, and owners.
- Utilize and collaborate with resources across different
departments and corporate office.
- Capable of influencing employees to perform to their highest
standard and establishing a trusting environment to enrich the
culture.
- Focus on the mission and well-being of the department, hotel,
and company as a whole.
- Lead by example and operate with integrity and respect.
Additional Job Description
Work Environment
This position works mostly in a service environment, with a high
number of administrative tasks.
Physical Demands
- The person in this role may be exerting up to 50 pounds of
force occasionally, and/or 20 pounds of force frequently or
constantly.
- The person in this role may be carrying, lifting or pulling
items weighing up to 50lbs and pushing and / or pulling
approximately 200lbs.
- The person in this role will be frequently standing up,
bending, climbing, kneeling and moving about the hotel.
Expected Hours of Work
- Must be flexible to work variable days of the week to include
weekends and holidays.
- Must be flexible to work variable shifts (days, nights,
overnights).
Education and Experience
- 3+ years of experience working in Human Resources.
- Strong interpersonal and communication skills.
- Spanish speaking preferred.
- Proven record of developing people and organizational HR
policies.
- Knowledge about rights and obligations of workers and
employers.
- Knowledge of identifying, assessing, encouraging and ensuring
coworkers' performance against organizational and individual goals.
- Applying tactical and operational thinking to create a people
oriented working environment.
Benefits
Sonesta recognizes that benefits play a vital role in helping
ensure the health and financial security of employees and their
families. We offer a variety of benefits to our employees
including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full
application in addition to attaching a resume. Incomplete
applications received will not be considered.
Keywords: Sonesta International Hotels Corporation, Des Plaines , Human Resources Manager, Human Resources , Des Plaines, Illinois
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