Team Building Supervisor

Company: The Marcus Corporation
Location: Lake Geneva
Posted on: April 1, 2026

Job Description:

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Grand Experiences Supervisor at the Grand Geneva Resort & Spa, you’ll serve as a liaison between the Grand Experiences Manager and the Activities Representative & Coordinator, Concierge, and Geneva Club Teams by observing and stepping in when necessary to provide consistently high-quality experiences to our guests. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. What will you be doing? · Oversee and ensure the quality of programming. · Developing new programming and the implementation of such. · Assisting the Grand Experiences Manager in maintaining the daily responsibilities sheets and weekly schedules, to include Geneva Club Administrative duties. · Assist in purchasing through Birchstreet. · Reserving, billing, creating and modifying classes in SMS Host. · Supervise Coordinators to insure daily tasks are completed. · Supervise Activities Representatives to insure daily tasks are completed. · Ensure all food and beverage standards are being followed · Act as Liaison between Culinary staff and Geneva Club Butlers. · Be aware of scheduling needs and make adjustments as needed on a daily basis. · Special projects as assigned What do you bring to the role? · Two- or Four-year college degree preferred · High school diploma or equivalent required. · Previous experiences in event planning, catering or recreation preferred. · Previous Supervisory Experience preferred. · High energy and positive attitude. · Strong organizational skills. · Highly creative, self-starter. · Able to work a varied schedule to include nights, weekends and holidays. · Able to stand for long periods of time. · Excellent communication skills, both written and oral. · Ability to make decisions and work independently. · Multi-tasker. · Able to fully develop and implement plans from beginning to end. · Highly detail-oriented. · Ability to recognize and adjust to varying business needs. · Excellent follow-through and focus. · Flexible and highly adaptable. What’s in it for you? · A free, well-balanced meal every shift · Discounted gym membership · Room discounts at Marcus Hotels & Resorts · Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa · Free parking · “Two for one” movie theater coupons at Marcus Theatres · Ability to grow your career and transfer from one property to another · Early wage access · Paid time off · Flexible scheduling · Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match · And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer.

Keywords: The Marcus Corporation, Des Plaines , Team Building Supervisor, Hospitality & Tourism , Lake Geneva, Illinois