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Customer Service

Company: Activ8
Location: Des Plaines
Posted on: November 20, 2022

Job Description:

A global automotive parts manufacturer located in the Elk Grove Village, IL area is seeking an experienced Customer Service Representative to join their team. This is a full-time and direct hire position.

Responsibilities for a Customer Service Representative position:

Communicate with automotive OEM clients, understand and process their needs and requests
Process purchase orders and customer orders via emails and calls
Handle shipment notices, invoices, etc.
Respond to customers with product information and provide feedback in a timely manner
Assist associates in solving disputed credit items
Engage in professional customer services via phone and email
Input data entry and keep customer portals updated
Assist in warehouse for order preparation as needed
Other duties as assigned

Requirements for a Customer Service Representative position:

Associate's degree preferred
2+ years of experience in Customer Service or sales support, preferably within the automotive industry
Good computer skills with proficiency in Microsoft Office applications (such Excel, Word, and Outlook)
Excellent and professional communication skills, both verbal and written
This position will not support visa sponsorship or relocation expenses.
While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

Activ8 Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for over 20 years. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, and Oil & Gas industries. With the recent expansion to California and the NYC/NJ area, our coastal offices have started working with clients in the Banking, Finance, and Entertainment Industries. We like to take the approach of working one on one with each of you to ensure that we have the best understanding of your background and what it is you are looking for in a career.

www.activ8usjp.com > > > Click "Job Seekers" to see more jobs!!!

We screen ALL Candidates to verify the validity of each applicant with criminal background / Social Security verification - some positions require drug screening and vehicle driving reports. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidate.

"Direct applicants only."

"We do not accept any resumes from any third-party organizations or other recruiters."

Keywords: Activ8, Des Plaines , Customer Service, Hospitality & Tourism , Des Plaines, Illinois

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