CSR Customer Service Representative
Company: UNITED CARPET
Location: Des Plaines
Posted on: August 2, 2022
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Job Description:
Job Description United Carpet is a fast paced, growing Flooring
Company servicing the Greater Chicago area. We offer our employees
the best of both worlds with a small company working environment
plus the potential and benefits of a multi million dollar business.
If you are a self motivated, organized individual with experience
in Customer Service and Sales support this is the place for you.
Variety of duties keep the day busy and never boring. Office and
Sales Support Responsibilities : Process efficiently and accurately
installation orders, change orders, scheduling requests and other
related items. Outside Sales Representative support with doing
quotes, processing orders, etc. Interact with customers,
salespeople and subcontractors to promptly process work orders
and/or resolve discrepancies including Jobs Scheduled, Customer
Inquiries, Sub Payroll, etc. Create and process quotes,
subcontractor payments, etc. Cross train and perform a variety of
duties including assisting the Installation Manager, sub contractor
payroll, placing purchase orders for materials to be ordered,
checking inventory and more. Deal with daily operations of the
office and schedule. Office and Sales Support Qualifications:
Minimum of 2 years relevant experience Data entry skills are
essential with the ability to type a minimum of 50 words per minute
with a 95% accuracy rate Proficient with Excel and Word. Strong
verbal and written skills with a positive customer service
attitude. Phone etiquette is a must Great organization skills with
strong attention to detail Ability to prioritize and complete
multiple tasks under pressure Ability to multitask and work in a
fast paced environment with little supervision while completing
assigned tasks and work load Office and Sales Support Benefits:
Health Insurance with Additional Coverage available Life Insurance
with Additional Coverage available Paid Time Off 401K Hourly
position pay based on qualifications and experience Job Type:
Full-time Please include with your resume answers to the following
questions: How many years of Customer Service experience do you
have? Do you speak ENGLISH? Do you speak SPANISH? Are you willing
to undergo a background check, in accordance with local
law/regulations? Company Description United Carpet is a full
service Flooring Company with a diverse customer base including
Multi-Family, Residential, Commercial and Property Management
groups. Our installation crews are Subcontractors and we provide
expertise in the selling of any flooring product and installation
to our customers.
Keywords: UNITED CARPET, Des Plaines , CSR Customer Service Representative, Hospitality & Tourism , Des Plaines, Illinois
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