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Customer Service

Company: Farmers Insurance - Chicago District Headquarters
Location: Des Plaines
Posted on: June 15, 2022

Job Description:

Job DescriptionThe Customer Service position is designed to help agency owners drive growth in their businesses. This individual will be working within a professional office environment supporting agents with various day-to-day operations while they run their agencies to reach their goals. Responsibilities include supporting agents with onboarding, quoting, selling, and servicing insurance products. In addition, the individual will be responsible for various administrative duties while providing exceptional customer service to Farmers Insurance policyholders.This position is located in Rosemont, IL.

Benefits

Extensive and award winning training, mentoring and supportGroup Health, Life, Dental and Vision Insurance availableOutstanding compensation plan with bonus opportunities and retirement plan availableProfessional and fun work environment

Responsibilities

  • Provide exceptional customer service while responding to all inquiries, cancellation requests, ect. within a specified timeframe.
  • Must be a critical thinker and a good listener and problem solver
  • Perform various administrative tasks.
  • Help our existing agency force grow their agencies
  • Help agents with underwriting issues
  • Assist with the training and onboarding of new agents and their staff members

    Requirements

    • Excellent communication and analytical skills
    • Property and Casualty License (required)
    • Life and Health License (required)
    • 2-3 years of insurance agency experience (preferred)

Keywords: Farmers Insurance - Chicago District Headquarters, Des Plaines , Customer Service, Hospitality & Tourism , Des Plaines, Illinois

Click here to apply!

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