Medical Front Desk

Company: Des Plaines Eye Physicians
Location: Des Plaines
Posted on: June 14, 2022

Job Description:

Job Description About us Des Plaines Eye Physicians & Surgeons, Ltd. Ophthalmologist Job Overview The clinic receptionist is central to the success of our patient and team experience. This person is able to connect and provide care to a wide range of patient personalities, and at their core, loves working with and supporting people. Some of the clinic receptionist's responsibilities include answering and directing calls, checking patients in and out, and proactively planning upcoming administration. In this role, we would define success as someone who is patient and kind, able to multi-task, quickly prioritize the immediacy of needs in front of them, while clearly and proactively communicating to their teammates. Responsibilities and Duties --- Greeting and welcoming patients and providing them with a positive first impression of the organization. --- Efficiently checking patients in and out --- Notifying other workers of patient arrival --- Answering the telephone; taking and relaying messages; providing information to patients --- Scheduling appointments and maintaining appointment calendar --- Documenting and communicating various actions, irregularities, and continuing needs --- Preparing letters and documents --- Maintaining patient files including pulling, sorting, and organizing. Able to walk up and down stairs to pull files. --- Ordering basic office supplies when low --- Assist with billing and collections Qualifications --- High School Diploma required --- Bi-lingual in English and Spanish --- Previously worked in a fast paced, people facing work environment --- Ability to maintain kindness and resilience even when dealing with difficult people --- Familiarity with insurance basics is a plus --- The ability to easily and effectively communicate on the phone --- Has experience with Google Suite, and can learn new technology interfaces quickly --- Interest in working in a changing and growing organization Work Location: One location Work Remotely No Job Type: Full-time Salary: $15.00 - $17.00 per hour Benefits: Health insurance Paid time off Retirement plan Schedule: 8 hour shift Monday to Friday No weekends

Keywords: Des Plaines Eye Physicians, Des Plaines , Medical Front Desk, Healthcare , Des Plaines, Illinois