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Sr. IT Program Manager Retail Systems (Blended: Onsite & Remote)

Company: US Foods Holding Corp.
Location: Des Plaines
Posted on: November 21, 2022

Job Description:


Join Our Community of Food People!

This position is responsible for managing one or more highly complex enterprise-wide program(s) consisting of multiple projects; being accountable for end-to-end delivery of a complex program, including managing the cost/ budget, schedule & dependencies, resources, scope, quality and risks. This position is responsible for driving deliverables and activities with Business Relationship Managers, business Leadership, External Vendors and IT Project Managers by removing barriers, escalating risks/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to IT leadership and the program team.

Flexible Work Policy: The Sr. IT Program Manager Retail Systems position has been segmented as Blended/Hybrid, meaning the work is a combination of onsite (only 2 days per week) and virtual (3 days per week). This position is based out of our corporate support office in Rosemont, IL.


  • Drives consolidation and manages multiple work streams into one cohesive program
  • Effectively communicates program issues, their remediation and status to program stakeholders and upper management
  • Provides support for program planning, execution, tracking, communications and reporting for multiple high priority cross-functional projects
  • Reviews high-level deliverables across multiple projects
  • Provides a program level RACI and Organization chart for the Program
  • Manages time, budget and scope across multiple projects; uses appropriate techniques to manage changes in scope, schedule and costs
  • Tracks issues and risks at the program level
  • Integrates financial data for multiple projects
  • Schedules and facilitates US Foods project delivery Toll Gates
  • Ensures defects affecting the success of the program are tracked & managed to resolution.
  • Conducts and documents lessons learned

    SUPERVISION: No direct reports. Provides input for performance appraisal of program/project team members



    • Bachelors degree or equivalent experience required; M.S./MBA preferred
    • PMP Certification & Scrum Master Certification preferred

      Related Experience/Requirements:

      • Must possess a minimum of 7-10 years of experience in relevant experience
      • Prior experience in applying proven project management methodologies to large mission critical projects
      • Prior experience with supply chain or manufacturing systems - preferred
      • Prior experience in a PMO and use of Project Portfolio Management tool like MS Project Online - preferred.
      • Prior experience in applying proven project management methodologies to large mission critical projects
      • Extensive experience in project delivery and working in complex programs
      • Demonstrated experience employing established project methodologies - agile, waterfall
      • Strong communication skills - collaboration, facilitation, verbal & written skills required



        • EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*

Keywords: US Foods Holding Corp., Des Plaines , Sr. IT Program Manager Retail Systems (Blended: Onsite & Remote), Executive , Des Plaines, Illinois

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