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Manager - Employee Benefits (Small Group Market) Management Experience Required

Company: Alera Group
Location: Des Plaines
Posted on: May 14, 2022

Job Description:

GCG Financial, an Alera Group Company, is seeking a Manager (Small Group Market) to join their Employee Benefits team.Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success. If that's what you're looking for, this is your chance to be part of an amazing organization!GCG Financial was founded in 1975 and measures our success by the strength of our relationships. As an Alera Group company, collaboration is the foundation of how we do business. Our close-knit, family culture is why employees join GCG and stay for decades. We laugh, we have fun, we support our community and we are the driving force behind the company's 45+ years of success. Now, all we need is you!As a Manager in Small Group Market, you will assist in leading a team of benefits specialists, and account managers servicing the small group employee benefits business dedicated to "house accounts" (primarily less than 50 lives). The individual in this position will report to the Director of Select Accounts.Responsibilities

  • Direct the daily operations of the small group market team dedicated to "house accounts" which are managed independently by the team
  • Manage a book of business comprised of small group clients requiring additional complexity and stewardship
  • Subject matter expert and first point of contact on topics pertinent to the Small Group Account Specialist and Account Manager role
  • Ensure the necessary resources and tools are available to support the lifecycle of a customer (onboarding, policy implementation, renewal, life events, etc.)
  • Develop and lead account transition process for groups transitioning into the market segment
  • Develop and implement policies and procedures to optimize efficiency
  • Partner with the appropriate internal and external parties to coordinate review of SPD's, contracts, and legal documents to ensure compliance
  • Ensure agency management system adoption and accuracy of all data related to production information in all agency management systems
  • Liaison with Lead Benefits Coordinators on training and best practices
  • Identify and implement strategies to improve quality of service, productivity, and client retention
  • Analyze relevant data to determine workload and client retention metrics
  • Establish and leverage strong partnerships with key departments and internal/external customers
  • Liaise with leadership team, VP of Consulting and Director of Select Accounts to support and implement growth strategies
  • Hire, develop, train, and manage employee performance
  • Obtain and maintain all licensing and continued education requirements
  • Research, recommend and implement plan designs and strategies that meet client's needs and long-term goals
  • In partnership with team colleagues, assist in the new business and retention sales process through preparation of RFP's, proposals, and presentations
  • Lead client meetings independently to identify client goals and propose solutions including presentation of annual renewals and open enrollment presentations to small group clientsQualifications
    • At least 3 years relevant experience required in the employee benefits small group market segment, 2+ years managing others in employee benefits (experience in insurance broker side of the benefits business a plus)
    • Life and Health Insurance State License or obtain within 60 days of employment
    • GCG will support further educational pursuits including licensing if necessary
    • Knowledge of small group market segment and Health and Welfare plans
    • Ancillary Coverage including Life, Short- and Long-Term Disability, Dental, Vision, etc.
    • Proficiency in Word, Excel (creating and verifying financial spreadsheets) and PowerPoint
    • Experience with Zywave products, such as Brokerage Builder, preferred
    • Bachelor's degree or equivalent education and experienceEqual Opportunity Employment We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.If you're a California resident, please read the California Consumer Privacy Act prior to applying.#pandoIQ

Keywords: Alera Group, Des Plaines , Manager - Employee Benefits (Small Group Market) Management Experience Required, Executive , Des Plaines, Illinois

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