Senior Account Manager
Company: Americaneagle.com
Location: Des Plaines
Posted on: May 10, 2022
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Job Description:
Americaneagle.com is a family-owned web design, development, and
digital marketing agency with a passionate belief in the power of
technology to positively transform business practices. Our focus is
on helping customers grow and achieve success in the digital space.
We cover a variety of different industries, including eCommerce,
associations & nonprofits, government, healthcare, sports &
entertainment, transportation, and more. The company was recently
named by Built in Chicago as one of the best places to work and to
Inc.com's list of 5000 fastest-growing private companies for the
past eight years.
We're looking for talented Senior Account Managers to join our
client services team. We need team players who will help out
wherever necessary in order to provide value to our customers.
Responsibilities:
Acts as the primary liaison between Americaneagle.com and
enterprise level clients
Documents all aspects of client's account through the use of all
available tools
Ensures the successful completion, quality and/or resolution of all
client requests
Provides a high-level of service while always keeping the client's
and Americaneagle.com's business goals in mind
Collaborates with other key players in an effort to develop an
overall account strategy while strengthening the client
relationship
Able to effectively work with the Client Services Director,
Technical Manager, Developers, and all other relevant resources in
an effort to accurately and efficiently complete all client
requests
Manages all client requests in a timely manner through strategic
planning and confirmation of request details, estimates, functional
and technical specifications, timelines and written status reports
throughout the development process
Requirements:
Bachelor's degree
Previous experience with website administration or in the IT
industry
Previous experience dealing directly with clients in a customer
relations environment
Communication, teamwork, passion, pride, adaptability, proactivity,
ownership, organization, resourcefulness and positivity are key to
being a successful Americaneagle.com account manager
Americaneagle.com provides its employees with an energetic work
environment and opportunities to further develop their skills. Our
dedication to growing our development team is how we can produce
excellent sites and applications for our clients. We do all of this
while maintaining a family value focus and pushing for a good
work-life balance. We offer a generous compensation and benefits
package.
Keywords: Americaneagle.com, Des Plaines , Senior Account Manager, Executive , Des Plaines, Illinois
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