Service Advisor

Company: Joe Rizza Ford Lincoln
Location: Orland Park
Posted on: February 13, 2026

Job Description:

Job Description Job Description Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you will be the key point of contact between our service department and customers, ensuring a seamless and satisfying service experience. You will work closely with technicians and customers to provide clear communication, timely updates, and exceptional service. Responsibilities Greet customers and understand their vehicle service needs. Communicate repair details and estimates to customers clearly and professionally. Coordinate service appointments and monitor repair progress. Work closely with technicians to ensure timely and accurate service. Maintain detailed records of customer interactions and service orders. Resolve any customer complaints or issues promptly and effectively. Requirements Previous dealer experience in automotive service advising required. Strong communication and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. Knowledge of automotive repair processes and terminology is a plus. Proficiency with computer systems and service management software. Valid driver’s license. Benefits Competitive salary ranging from $80,000 to $100,000 per year, paid weekly. Comprehensive health insurance plans. 401(k) retirement savings plan with company match. Paid time off and holidays. Opportunities for professional growth and development. About the Company Joe Rizza Ford Lincoln is a trusted dealership committed to providing outstanding sales and service experiences in the Orland Park, IL community. We pride ourselves on our customer-first approach and a welcoming work environment that fosters teamwork and excellence. ```

Keywords: Joe Rizza Ford Lincoln, Des Plaines , Service Advisor, Customer Service & Call Center , Orland Park, Illinois