Team Lead Point of Sale Marketing - HGV Rosemont/Chicago Marketing

Company: Hilton Grand Vacations
Location: Des Plaines
Posted on: March 12, 2023

Job Description:

Job Description
We are looking for a Point of Sale Marketing Team Leader! Do you enjoy speaking with guests and selling wonderful vacation packages? If so, don't miss the opportunity to apply today!

This position is directly responsible for the promotion of selling vacation packages to eligible on-site guests, which will produce revenue. This person responds to guest requests in a timely manner and represents Hilton Grand Vacations.

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• Pro-actively trains all new hires onsite to assist department.
  
• Provides bi-weekly email communication back to Area Manager to communicate feedback to the business partner.
  
• Tracks and provides commentary on all new HHonors Members and/or Players Club sign ups at location.
  
• Supervises all Trip Advisor comments to contribute feedback.
  
• Acts as a liaison directly with Hilton Resort and HGV.
  
• Ensures monthly location targets are met and/or exceeded.
  
• Assists in helping close a package transaction for a team member.
  
• Provides information and incentives for guests in resort according to local policies
  
• Pro-actively pursues all eligible guests on-site to preview HGV through direct purchase of mini-vacation packages.
  
• Ensures guests meet minimum eligibility for package offers by specific location.
  
• Completes required paperwork accurately and completely for each package sale.
  
• Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
  
• Notifies manager of any shortages in collateral.
  
• Reviews production reports and informs manager of challenges.
  
• Assists management with training of new hires on location.
  
• Gives only one welcome gift per family.
  
• Outstanding verbal communication skills
  
• Dedication to provide best-in-class customer service.
  
• Confident in building value and setting/achieving sales goals.
  
• Strong problem solving and savvy influence skills.
  
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  Competitive earnings package with the income potential of $80K and above. Our top performers in 2022 averaged over $120K!
  Health Benefits start Day 1 for all new hires!
  
  
  
  
  Qualifications
  
  Required Qualifications
  
  
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  • 1+ year hospitality and/or client service experience
    
  • 1+ year of retail or direct selling experience
    
  • Be proficient in Microsoft Office.
    
  • High School/GED
    
  • Ability to work flexible schedule that includes evenings, weekend, and holidays.
    
    
    Preferred Qualifications
    
    
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    • 1+ year In-House Marketing experience in Vacation Ownership Industry
      
    • BA/BS/Bachelor's Degree
      
      
      Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
      
      We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
      
      We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
      
      

Keywords: Hilton Grand Vacations, Des Plaines , Team Lead Point of Sale Marketing - HGV Rosemont/Chicago Marketing, Advertising , Des Plaines, Illinois