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Receptionist/Greeter

Company: Maxon Telecom
Location: Des Plaines
Posted on: April 10, 2021

Job Description:

Maxon Shooter's Supplies & Indoor Range is looking for it's next star team member. If you are enthusiastic, willing to give extra effort, while treating our guests as family - we want you to join our team! We are currently looking to hire more great people for our team right now! We have been a pillar of the firearms community around Chicago since 1953 and we consider it our mission to grow, broaden, and expand OUR community. We want to be THE place to experience the world of shooting sports, and we want your help to make it the best experience possible for every customer!

Front Desk Receptionist

Role: Serve as an initial point of contact for Maxon Shooters by answering incoming calls, scheduling appointments, greeting guests at our front desk and responding to emails.

Essential job duties include:

  • Answering incoming calls from customers with a smile
  • Greeting guests and escorting them to their appointments
  • Ensuring customers have all appropriate IDs and documentation
  • Responding to emails
  • Scheduling appointments
  • Control customer flow through the store to prevent overcrowding ensuring enough space for proper social distancing
  • Providing world-class client/customer service
  • Assist in the generation of written blog content for Maxon website
  • Help in the generation of outstanding 5-star reviews

    Qualifications & Skills
    • HS diploma or equivalent.
    • 1-2 years of customer service experience required.
    • Excellent interpersonal and verbal communication skills:
      • Personable
      • Reliable
      • Knowledgeable
      • Great Communicator
      • Understand the Value of Reputation
      • Previous firearm experience/knowledge preferred but not required.
      • Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
      • Flexibility in work schedule needed to include potential evenings and weekends.
      • Must be at least 21 years of age
      • Valid Firearm Owner's Identification Card (FOID) preferred
      • Bilingual a plus

        Benefits And Perks
        • Paid time off after 2000 hrs worked (approximately 1 year full-time)
        • A paid day off every year on your birthday
        • Option to join group health insurance
        • Option to purchase disability insurance
        • Unlimited use of the ranges on your off time
        • Substantial employee discounts on firearms and accessories.
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Keywords: Maxon Telecom, Des Plaines , Receptionist/Greeter, Administration, Clerical , Des Plaines, Illinois

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