Wholesale Lending Services Control Manager - Senior Associate

Company: JPMorganChase
Location: Chicago
Posted on: April 1, 2026

Job Description:

Description Maintain a strong and consistent control environment across Wholesale Lending Services (WLS) and execute Compliance & Operational Risk Evaluation (CORE) requirements. Join our team as a Control Manager, Senior Associate, and help ensure a sustainable and disciplined end-to-end control environment for Wholesale Lending Services. As a Control Manager Senior Associate within the Commercial & Investment Bank, you will be responsible for the end-to-end execution of CORE requirements and support all control-related efforts for WLS Operations and Client & Deal Support. You will partner with stakeholders to identify and remediate control gaps, manage operational risk events, and ensure timely issue escalation and remediation. Job Responsibilities: Evaluate and perform end-to-end analysis of the business’ operational risk and control environment to identify significant gaps and weaknesses. Determine root causes of control issues and develop timely, sustainable solutions. Ensure controls are properly designed, operating effectively, and essential to a proactive risk and control culture. Perform ongoing analysis of program-related data (e.g., KRI/KPI) and develop ad-hoc reports to support business strategies. Assist with development of CORE documentation through process walkthroughs and deep dives with business units. Partner with stakeholders to support control breaks, resolutions, and operational risk events. Engage with legal, compliance, risk, audit, and technology control partners to manage regulatory and reputational risk. Support top-down risk analysis, real-time control issue detection, escalation, and remediation. Implement sound change management protocols and evaluation strategies. Synthesize large amounts of data to formulate appropriate conclusions and recommendations. Add unique aspects to this job here (e.g., specialized technology, business knowledge, governance travel requirements, and regional responsibilities). Required Qualifications, Capabilities, and Skills: Bachelor’s degree or equivalent experience required. 5 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business-related function/operation. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); data analytics experience, using Excel, Access. Strong business knowledge and understanding of regulations. Excellent written and verbal communication skills with the ability to influence business leaders. Strong interpersonal, collaboration, and relationship-building skills. Ability to work autonomously, manage competing priorities, and adapt to shifting priorities in a fast-paced environment. Moderate level of independent decision-making using sound judgment. Solid critical thinking, attention to detail, and analytical skills. Experience in writing action plans, procedures, and implementing change management. Preferred Qualifications, Capabilities, and Skills: Experience with data analytics tools and techniques. Experience in specialized technology, business knowledge, or regional responsibilities relevant to the role.

Keywords: JPMorganChase, Des Plaines , Wholesale Lending Services Control Manager - Senior Associate, Accounting, Auditing , Chicago, Illinois