Business Analyst, Student Financial Assistance
Company: Oakton Community College
Location: Des Plaines
Posted on: January 27, 2023
Student Financial Assistance
Des Plaines, IL
Dec 8, 2022
Open Until Filled
Full Time Staff
About Oakton College :
For 50 years, Oakton Community College has been the setting where
thousands begin or continue their college or career studies.
Educating people of all ages, from all walks of life and from more
than 40 nations, Oakton focuses on improving the quality of life
for everyone who enters its doors.
Paid winter break
FRIDAYS OFF during the summer
Basic Function and Responsibilities:
The Student Financial Assistance Business Analyst provides
leadership and oversees all technical aspects of financial aid
delivery including configuration and operation of Ellucian's Banner
Student Financial Aid module and other technologies that are used
in the administration of student financial assistance. The work
includes analysis, design, development, integration, testing,
implementation, enhancement and maintenance of complex
administrative financial aid software systems to meet compliance
requirements, support efficiency, identify innovation, and enrich
the Oakton student experience. This position creates documentation,
trains staff, and serves as the liaison with Information Technology
Characteristic Duties and Responsibilities:
- Plan, analyze, develop and implement technology and automated
processes that support Student Financial Assistance program
delivery, compliance, enrollment, and student success. This
includes, but is not limited to, importing and exporting of record
data, document tracking, budgeting, packaging, communicating and
disbursing of financial aid.
- Design, build and modify queries and reports (including
analysis and coding), using the appropriate programming language
such as Structured Query Language (SQL) and reporting tools such as
ARGOS. Prepare data and provide information on business processes,
data definitions and data layout for projection and modeling
studies, trend analyses and survey completion for the Integrated
Postsecondary Education Data System (IPEDS), Illinois Board of
Higher Education (IBHE) and Fiscal Operations Report and
Application to Participate (FISAP), etc.
- Serve as financial aid content expert and liaison with the IT
Department. Maintain Banner financial aid rules and Population
Selections. Complete the annual Banner "New Year Rollover"
- Train individuals and groups on the proper usage of Banner
Student Financial Aid and other related technologies. Communicate
and collaborate with individual staff members, other Business
Analysts, Software Developers, and other technical teams to provide
technical support for the delivery and compliance of financial aid,
including special programs and targeted student groups.
- Oversee system upgrades, system improvement, and data processes
as required. Test and validate data/processes to ensure the
delivery of accurate, timely, and consistent quality data.
Troubleshoot any technical problems with the Banner software by
utilizing Banner product manuals, Ellucian customer support site,
user supports groups and other available resources.
- As directed, assist with the administration, management, and
supervision of the Office of Student Financial Assistance to make
certain that technology is used correctly and efficiently.
Research, participate in professional development, and communicate
new features of Banner Student Financial Aid and unused tool
- Maintain the computer run schedule for production of reports,
batch maintenance programs, scheduled jobs, and electronic data
exchanges with federal and state agencies. Keep staff and IT
informed of changes in system function.
- Assist in audits, program review, and reconciliation processes.
Provide research assistance on financial aid regulations and
provide recommendations regarding policy and compliance.
- Prepare and maintain system and user documentation and
procedures, including program operating procedures, program changes
and other relevant information to accompany designs and changes to
codes developed or modified.
- Maintain high standards of data quality and integration with
other applications. Provide recommendations for security and
- Maintain the highest level of ethical behavior and refrain from
conflicts of interest or the perception thereof. Protect the
privacy of financial aid applicants and data in accordance with all
state and federal status and regulations including FERPA and the
Higher Education Act.
- Facilitate a work environment that encourages knowledge of,
respect for, and development of skills to engage with those of
other cultures or backgrounds.
- As directed, advise students on financial assistance, including
options to pay for tuition and educational expenses. Assist
students with Oakton's enrollment processes.
- 14. Perform other job-related duties as assigned.
Qualifications and Working Conditions:
- Bachelor's degree is required, preferably in math, computer
science, or computer related field, or equivalent combination and
experience from which comparable knowledge and skills can be
acquired is necessary.
- Two years of programming business systems administration, or
equivalent combination of work and education. Experience with
designing, creating, and maintaining databases is required.
- Experience documenting technical plans and developing project
plans is preferred. Experience developing training materials for
end-users is preferred.
- Experience creating queries for reports, analysis, and
interpretation of data is required. Experience creating SQL queries
- Financial aid experience is preferred. Experience with the
Banner Financial Aid module is preferred. The Department also uses
the following software: CampusLogic, OnBase, EDconnect, Common
Origination and Disbursement (COD), and National Student Loan Data
- Ability to analyze policies and procedures to identify
- A high level of interpersonal and communication skills are
required. Must be able to explain policies and communicate,
verbally and written, with others in situations requiring
sensitivity and tact.
- Demonstrated ability to plan, coordinate, prioritize, and
effectively execute multiple initiatives, programs, and services to
meet established deadlines is preferred.
- Ability to interact professionally and respectfully with people
of different levels of education, cultural backgrounds, and life
Physical Demands and Working Conditions:
Light lifting up to 10 lbs and light carrying up to 10 lbs. Ability
to reach above shoulder. Periods of time spent sitting, standing,
walking, kneeling, bending and stooping. Mobility to move from
building to building on-campus and to visit off-campus entities.
Work is performed in a general office environment and sedentary in
nature. Little or no exposure to adverse working conditions.
Ability to work nights and weekends as needed.
Administrative supervision is received from the Dean of Enrollment
Management. Functional supervision is received by the Sr. Manager
of Financial Assistance and Scholarships.
Functional supervision may be exercised over financial aid
employees and student employees.
HOURS: Monday - Friday 8:15 am - 5:00 pm
SALARY: $65,958 - salary is non negotiable
Based on the needs of the college and with Administrator approval,
some positions at the college may have remote or hybrid schedule
options available. Please note, that during the 65 working day
probationary period, employees are required to report to
Oakton is accessible by public transportation.
For further details, visit our website at www.oakton.edu and select
the Employment link to view Employment Opportunities.
Please be sure to have a current resume, cover letter, and list of,
at least, three (3) professional references with contact
information prepared to submit with your application.
Oakton Community College is an equal opportunity, affirmative
action institution, committed to employing competent, qualified
individuals. Oakton Community College does not discriminate on the
basis of race, color, creed, religion, national origin, disability,
age, marital status, military status, socioeconomic status, sex or
gender, gender identity, or sexual orientation in admission to and
participation in its educational programs, college activities and
services, or in its employment practices.
Posted positions may be removed from the Oakton website without
notice when it is determined that no additional applicants are
Keywords: Oakton Community College, Des Plaines , Business Analyst, Student Financial Assistance, Accounting, Auditing , Des Plaines, Illinois
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