Collections Specialist

Company: RelaDyne
Location: Des Plaines
Posted on: June 21, 2022

Job Description:

Collection Specialist Objective:
To manage the branch daily credit and collection duties within the guidelines set forth in the company credit policy consistent with the various approval limits assigned. The execution of this task much be accomplished in the manner which is both sales supportive, minimizes credit losses and maximizes return on accounts receivable investment. Must have commercial (business to business) collection experience!

Accounts Receivable Responsibilities:
Perform daily activities of the credit & collection department, collections of assigned accounts, invoice dispute resolution and review of accounts with Director of Credit

Willingness to create and utilize innovative solutions for daily tasks to help increase department overall productivity

Maintain complete and accurate credit files and records of all accounts

Meet/Exceed monthly and annual collection goals

Consumer Relations Responsibilities:
Develop relationships with customers by understanding their needs and handling problems with a positive attitude to collect money while retaining customers

Establish and maintain positive relationship/communication with other departments and clients to enhance customer service and promise organic sales growth

Obtain and provide reference requests on customers

Preferred Abilities:
Customer service skills

Leadership skills

Organizational skills

Measuring Success:
Number of accounts over the credit limits

Consistent contact with customers

Minimizing the number of accounts on restriction

Net write-offs percentage

Timely management of disputes

Miscellaneous:
Commercial collection experience

High level of natural problem-solving skills

Keywords: RelaDyne, Des Plaines , Collections Specialist, Accounting, Auditing , Des Plaines, Illinois