Collections Specialist

Company: RelaDyne
Location: Des Plaines
Posted on: May 9, 2022

Job Description:

Collection
Specialist Objective:

To manage the
branch daily credit and collection duties within the guidelines set forth in
the company credit policy consistent with the various approval limits assigned.
The execution of this task much be accomplished in the manner which is both
sales supportive, minimizes credit losses and maximizes return on accounts
receivable investment. Must have commercial (business to business) collection
experience!



Accounts Receivable Responsibilities:

Perform daily
activities of the credit & collection department, collections of assigned
accounts, invoice dispute resolution and review of accounts with Director of
Credit

Willingness to
create and utilize innovative solutions for daily tasks to help increase
department overall productivity

Maintain
complete and accurate credit files and records of all accounts

Meet/Exceed
monthly and annual collection goals



Consumer
Relations Responsibilities:

Develop
relationships with customers by understanding their needs and handling problems
with a positive attitude to collect money while retaining customers

Establish and
maintain positive relationship/communication with other departments and clients
to enhance customer service and promise organic sales growth

Obtain and
provide reference requests on customers



Preferred
Abilities:

Customer
service skills

Leadership
skills

Organizational
skills



Measuring
Success:

Number of
accounts over the credit limits

Consistent
contact with customers

Minimizing the
number of accounts on restriction

Net write-offs
percentage

Timely
management of disputes



Miscellaneous:

Commercial
collection experience

High level of
natural problem-solving skills

Keywords: RelaDyne, Des Plaines , Collections Specialist, Accounting, Auditing , Des Plaines, Illinois